Privacy Policy

Effective Date: 1/27/2026

1. Introduction

Belle Terre Floral (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services (collectively, the “Services”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the Services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Information

• Contact details (name, email address, phone number, mailing address)
• Event details you provide (event type, date, venue/location, floral needs, budget range, inspiration links, and related notes)
• Communications (messages you send through our forms, email, phone, or SMS)

Payment Information

• If you make a payment, we may collect information necessary to process it (such as billing name and address). Payment processing is typically handled through third-party providers, and we do not store full credit/debit card numbers on our servers.

Non-Personal Information

• IP address, browser type, device type
• Usage data (pages visited, time spent on the site, clicks)
• Approximate location information (such as city/state derived from IP address)

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and communicate with you about weddings, events, services, availability, and proposals
• Provide and operate our Services, including scheduling consultations and coordinating event details
• Prepare proposals, contracts, invoices, and process transactions
• Improve our website, forms, and overall client experience
• Send relevant updates, reminders, or service communications (including by email or SMS if you opt in)
• Send marketing communications where permitted (you can opt out at any time)
• Monitor for security, prevent fraud, and protect our business and users

4. Disclosure of Your Information

We may share information we have collected about you in certain situations, including:

• With service providers who perform services on our behalf (e.g., website hosting, analytics, email delivery, payment processing, scheduling tools)
• If required by law or to comply with legal process, or to protect our rights, safety, or property and the rights of others
• In connection with a business transfer, such as a merger, sale of assets, or acquisition
• With your consent or at your direction (for example, coordinating with your planner or venue when you request it)

SMS opt-in data and consent: SMS opt-in data and consent will not be shared, sold, rented, or disclosed to any third parties for marketing or promotional purposes. All text messaging originator opt-in data and consent are excluded from any data sharing with third parties.

5. Security of Your Information

We use reasonable administrative, technical, and physical security measures to help protect your personal information. However, no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data.

6. Your Choices

• Email: You may opt out of promotional emails at any time by using the unsubscribe link in those emails. Even if you opt out of marketing, we may still send service-related communications (such as responses to inquiries, proposals, invoices, or appointment details).
• SMS: If you opt in to SMS, you can opt out at any time by replying with a standard opt-out keyword (e.g., STOP), depending on the messaging system used.

7. Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete it as soon as reasonably possible.

8. SMS Privacy Policy

By opting in to receive SMS messages from Belle Terre Floral, you consent to receive text messages related to our services, consultations, proposals, appointments, event coordination, and client communication.

SMS opt-in data and consent will not be shared, sold, rented, or disclosed to any third parties for marketing or promotional purposes.

All text messaging originator opt-in data and consent are excluded from any data sharing with third parties.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page with a revised effective date. Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: